New Application - What is the process and
timeline for obtaining a season parking lot?
Please refer to the flow chart and explanations below:
3) Allocation & Payment
(With valid documents prepared)
Depends on availability
(Typically 1 to 6 months)
Within 2 days
1) How do I apply for season parking?
Please click on "Application for Season Parking" and follow the instructions on
screen to apply. Click here for
what you would need to book a parking space.
After submitting your application, you will receive an acknowledgement email. Once
your application has been approved by Tenant Service Centre ("TSC"), you will be
placed in the waitlist automatically.
However if your application is incomplete, the TSC will contact you to follow up
with your application. Please furnish the required information within one week from the date of application in order to
prevent your application from being rejected. If your application has been rejected,
you will receive an email and SMS (opt-in).
2) What is the waitlist?
Season parking lots will be allocated to applicants in the waitlist. Priority will
be given to you if you are a staff of CCTs' tenant as compared to non-tenants. Due
to high demand for season parking lots, we sincerely apologize if the wait for a
lot is long.
3) When will I be allocated a parking lot?How will I be informed?
Due to high demand for season parking at this carpark, the waiting period cannot be determined
at this point in time. However, please be assured that you will be alerted via email as soon as a season parking
lot becomes available. To secure your lot, payment will have to be made within 48 hours from that notification,
or the system will release your lot and a fresh application will have to be made thereafter.
Once payment has been confirmed, a receipt will be emailed to you.
Congratulations! You can now enjoy season parking in Singapore's Central Business
New Application - What do I need to book a
You will need the following information and documents to complete the booking process:
Vehicle information: registration plate number, vehicle IU number
Required for entry into the car park
Name of applicant (and vehicle owner if applicable), NRIC/FIN no., email address
and mobile no.
Required for us to identify and contact you as the applicant for season parking
and/or vehicle owner
Company name and address
Required for us to improve our services
If you are a staff of our tenant:
- Letter from your HR department/Director (to be uploaded in soft copy) to enjoy
tenant rates (selected buildings only) and priority queue. Please use our template.
Renewal of Season Lots
For existing season lot holders, please renew your season parking lot by making
payment before the end of 22nd of the preceding month. It is important
to note that if payment is not received by then, the system will terminate and automatically
assign your season lot for the coming month to an applicant on the waitlist.
Example: If payment is not made by 11.59pm of 22nd August, your season
parking will terminate from 1 September onwards.
Hence, we encourage GIRO
payments to avoid disruption in renewing your season parking. GIRO deduction
will take place on the 12th of every month, of which the payment will
be for the following month's season parking lot.
As a value-added service to our customers, we also offer email payment reminders
on the 15th and 21st of the preceding month. You may opt in
for SMS payment reminder which will be sent on 15th of the preceding
month. Season holders on GIRO will not receive payment reminders, unless their GIRO
deduction on the 12th was unsuccessful.
Payment must be made on a full month basis. Prepayments can be made up to 3 consecutive
months in advance for Direct Debit and Visa/MasterCard.
The following are various payment options available:
- GIRO – Please download the forms for the respective buildings
and send it to our Finance Department. Do note that this will take at least 14 days
to process. Meanwhile, please continue to pay via other methods as listed below
until the effective date of deduction. GIRO deduction is scheduled
on the 12th of every month.
- Direct Debit – you will need to have an internet banking account for this option.
Available only for DBS/POSB, UOB, OCBC, Citibank. Please make payment via the Car
- Visa and MasterCard
Cancellations and Refunds
Season parking can only be cancelled on a last-in, first-out month basis, through
the Car Park System.
There are no penalties for cancellation/termination and refund of season parking
pre-payments. However, refund of season parking fees will only be made if cancellation
is done latest by the 22nd of the preceding month. No refunds will be
made for any unused period within a month. Once the season parking is successfully
cancelled, you will have to submit a new application if you wish to.
Example: If season parking is cancelled by 22 August, refunds of season parking
fees paid from September onwards can be made.
Please allow 2 to 3 weeks for refunds to be made. Payments made by credit card will be refunded through the same credit card and reflected in your next credit card statement. Payments made via GIRO will be refunded to the same bank account provided by you in the Interbank GIRO application form that we have received from you. Email notifications will be sent to you when your bank account is credited for the refunds. Payment made by other means will be refunded by cheque. TSC will inform you once the cheque is ready for collection.
Termination by the TSC
As tenants of CCT have priority in season parking, on occasion, we may have to terminate
existing season holders. Season holders will be given one month's notice via email
and any refund will be pro-rated.
Update Contact Details
If you would like to update your email address, contact number or status of SMS
notifications, please utilize the "Update Contact Details" function.
Change Vehicle Details
Season holders may be allowed to change their vehicle in the instance of a purchase/lease
of a new vehicle, or if the season parker's vehicle is under repair and a replacement
vehicle is used. Please note that change of vehicle is subject to the sole discretion
of the TSC, and transfers to parties other than the season holder are not allowed.
Supporting documents required by TSC for processing of transfer are:
- For newly purchased vehicles (tenant) – an updated HR letter
- For newly purchased vehicles (non-tenant) – new vehicle's log card
- For rented/leased vehicles – rental/lease agreement for the vehicle
- For vehicles under repair – service sheet proving vehicle is under repair
If you would like to change your season parking vehicle, please use the "Change
Vehicle Details" function to upload the supporting documents.
Check Season Parking Status
Please access this function if you would like to enquire about your season parking
status and validity.
Go To Top