Before you book...
To get you started

Hello there! Thank you for using CapitaLand Commercial Trust's ("CCT") Car Park System – a convenient online platform for the provision of ancillary car park services. You can now apply and make payment for your season parking online!


To get you started, click on any of the icons on the homepage to access our services.


If you need more information regarding the rest of the services available on the Car Park System, or want to find out more about season parking matters, please read on. In addition, do take some time to familiarize yourself with our Car Park Terms and Conditions.


*Please note that the Car Park System is currently only available for Capital Tower, Six Battery Road, One George Street, CapitaGreen and Twenty Anson season holders.


What is the Car Park System?


The CCT Car Park System is a convenient online platform for the provision of ancillary car park services.


What Services are Available?


Here are some services you can look forward to with the CCT Car Park System:


- Apply for a season parking space
- Pay for your season parking space via credit/debit card (Visa/Mastercard) or direct debit using internet banking (currently available for DBS/POSB, UOB, OCBC, Citibank)
- Instant payment confirmation and receipt*
- Cancel your season parking space and request for a refund (for advanced payments only)
- Instant cancellation confirmation and credit note*
- Update your contact details
- Request for change of vehicle details
- Enquire about the status of your season parking application
- Receive season parking renewal reminders*
- View Car Park Guide (Season/hourly parking rates, FAQ etc)
- View season parking terms and conditions
- Corporate account management

*Sent via email


Season Parking Benefits for Tenants of CapitaLand Commercial Trust


Depending on the amount of space leased, our tenants may be "entitled" to a certain number of guaranteed, season parking lots. For the remaining number of "non-entitlement" lots within a building, this is usually opened to the public. However, staff of our tenants will receive priority in obtaining these lots, as well as preferential parking rates (selected buildings only). Priority will be given to those who work in the same building as the car park applied for.


What is a Corporate Account?


A corporate account allows the account holder to centrally manage season parking lots on behalf of season parkers who have authorized the account holder to make transactions for them. Transactions include making payment, editing contact details, and cancellation of season lots.

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Using the Car Park System's Services

New Application - What is the process and timeline for obtaining a season parking lot?


Please refer to the flow chart and explanations below:


1) Application 2) Waitlist 3) Allocation & Payment 4) Confirmation 5) Activated!
5 min
(With valid documents prepared)
Depends on availability
(Typically 1 to 6 months)
Within 2 days
30 min

1) How do I apply for season parking?

Please click on "Application for Season Parking" and follow the instructions on screen to apply. Click here for what you would need to book a parking space.


After submitting your application, you will receive an acknowledgement email. Once your application has been approved by Tenant Service Centre ("TSC"), you will be placed in the waitlist automatically.


However if your application is incomplete, the TSC will contact you to follow up with your application. Please furnish the required information within one week from the date of application in order to prevent your application from being rejected. If your application has been rejected, you will receive an email and SMS (opt-in).


2) What is the waitlist?

Season parking lots will be allocated to applicants in the waitlist. Priority will be given to you if you are a staff of CCTs' tenant as compared to non-tenants. Due to high demand for season parking lots, we sincerely apologize if the wait for a lot is long.


3) When will I be allocated a parking lot?How will I be informed?

Due to high demand for season parking at this carpark, the waiting period cannot be determined at this point in time. However, please be assured that you will be alerted via email as soon as a season parking lot becomes available. To secure your lot, payment will have to be made within 48 hours from that notification, or the system will release your lot and a fresh application will have to be made thereafter.


4) Confirmation

Once payment has been confirmed, a receipt will be emailed to you.


5) Activated!

Congratulations! You can now enjoy season parking in Singapore's Central Business District!


New Application - What do I need to book a parking space?


You will need the following information and documents to complete the booking process:


Vehicle information: registration plate number, vehicle IU number Required for entry into the car park
Name of applicant (and vehicle owner if applicable), NRIC/FIN no., email address and mobile no. Required for us to identify and contact you as the applicant for season parking and/or vehicle owner
Company name and address Required for us to improve our services

If you are a staff of our tenant:

- Letter from your HR department/Director (to be uploaded in soft copy) to enjoy tenant rates (selected buildings only) and priority queue. Please use our template.


Renewal of Season Lots


For existing season lot holders, please renew your season parking lot by making payment before the end of 22nd of the preceding month. It is important to note that if payment is not received by then, the system will terminate and automatically assign your season lot for the coming month to an applicant on the waitlist.


Example: If payment is not made by 11.59pm of 22nd August, your season parking will terminate from 1 September onwards.


Hence, we encourage GIRO payments to avoid disruption in renewing your season parking. GIRO deduction will take place on the 12th of every month, of which the payment will be for the following month's season parking lot.


As a value-added service to our customers, we also offer email payment reminders on the 15th and 21st of the preceding month. You may opt in for SMS payment reminder which will be sent on 15th of the preceding month. Season holders on GIRO will not receive payment reminders, unless their GIRO deduction on the 12th was unsuccessful.


Making Payment


Payment must be made on a full month basis. Prepayments can be made up to 3 consecutive months in advance for Direct Debit and Visa/MasterCard.


The following are various payment options available:

  1. GIRO – Please download the forms for the respective buildings and send it to our Finance Department. Do note that this will take at least 14 days to process. Meanwhile, please continue to pay via other methods as listed below until the effective date of deduction. GIRO deduction is scheduled on the 12th of every month.
  2. Direct Debit – you will need to have an internet banking account for this option. Available only for DBS/POSB, UOB, OCBC, Citibank. Please make payment via the Car Park System.
  3. Visa and MasterCard

Cancellations and Refunds


Season parking can only be cancelled on a last-in, first-out month basis, through the Car Park System.


There are no penalties for cancellation/termination and refund of season parking pre-payments. However, refund of season parking fees will only be made if cancellation is done latest by the 22nd of the preceding month. No refunds will be made for any unused period within a month. Once the season parking is successfully cancelled, you will have to submit a new application if you wish to.


Example: If season parking is cancelled by 22 August, refunds of season parking fees paid from September onwards can be made.


Please allow 2 to 3 weeks for refunds to be made. Payments made by credit card will be refunded through the same credit card and reflected in your next credit card statement. Payments made via GIRO will be refunded to the same bank account provided by you in the Interbank GIRO application form that we have received from you. Email notifications will be sent to you when your bank account is credited for the refunds. Payment made by other means will be refunded by cheque. TSC will inform you once the cheque is ready for collection.


Termination by the TSC


As tenants of CCT have priority in season parking, on occasion, we may have to terminate existing season holders. Season holders will be given one month's notice via email and any refund will be pro-rated.


Update Contact Details


If you would like to update your email address, contact number or status of SMS notifications, please utilize the "Update Contact Details" function.


Change Vehicle Details


Season holders may be allowed to change their vehicle in the instance of a purchase/lease of a new vehicle, or if the season parker's vehicle is under repair and a replacement vehicle is used. Please note that change of vehicle is subject to the sole discretion of the TSC, and transfers to parties other than the season holder are not allowed.


Supporting documents required by TSC for processing of transfer are:

  • For newly purchased vehicles (tenant) – an updated HR letter
  • For newly purchased vehicles (non-tenant) – new vehicle's log card
  • For rented/leased vehicles – rental/lease agreement for the vehicle
  • For vehicles under repair – service sheet proving vehicle is under repair

If you would like to change your season parking vehicle, please use the "Change Vehicle Details" function to upload the supporting documents.


Check Season Parking Status


Please access this function if you would like to enquire about your season parking status and validity.

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Information about CCT's Car Parks

Where are our Car Parks located?


Six car parks are available for season parking booking, all clean, well-ventilated, with clear wayfinding and 24 hr CCTV security. All are located within Singapore's Central Business District and open for 24 hours.


Capital Tower 168 Robinson Road, Singapore 068912 VIEW MAP
Six Battery Road 6 Battery Road, Singapore 049909 VIEW MAP
One George Street 1 George Street, Singapore 049145 VIEW MAP
CapitaGreen 138 Market Street, Singapore 048946 VIEW MAP
Twenty Anson 20 Anson Road, Singapore 079912 VIEW MAP

What restrictions are there?


Max. Height No. of Car Lots No. of Motorcycle lots
Capital Tower 2.2 m 415 45
Six Battery Road 2.0 m 190 12
One George Street 2.0 m 178 57
CapitaGreen 2.0 m 180 15
Twenty Anson 2.1 m 55 6

In addition, buses are not allowed in the parking facilities.


Season Parking Rates (Tenant and Non-Tenant)


Season parking is charged on a full month basis. The rates cannot be prorated.


Monthly season parking rates vary by building, please see the table below:


Building Vehicle type Monthly Tenant Rate (incl GST) Monthly Non-Tenant Rate (incl GST)
Capital Tower Car $325.00 $365.00
Motorcycle $47.00 $47.00
Six Battery Road Car $415.00 Season parking not available to non-tenants
Motorcycle $88.00 $88.00
One George Street Car $345.00 $385.00
Motorcycle $33.00 $33.00
CapitaGreen Car $420.00 $420.00
Motorcycle $60.00 $60.00
Twenty Anson Car $299.60 $342.40
Motorcycle $53.50 $53.50

Hourly Parking Rates


Capital Tower
Days Operating Hours Car Parking Charges Motorcycle Parking Charges
Monday to Friday Per ½ hour 0700hrs to
1759hrs
S$2.80 N/A
Per entry 1800hrs to
0659hrs next day
S$3.70 S$3.30 (0700hrs to 0659hrs next day)
Saturday Per ½ hour 0700hrs to
1259hrs
S$2.80 N/A
Per entry 1300hrs to
0659hrs next day
S$3.70 S$3.30 (0700hrs to 0659hrs next day)
Sunday and Public Holiday Per entry 0700hrs to
0659hrs next day
S$3.70 S$3.30 (0700hrs to 0659hrs next day)

Six Battery Road
Days Operating Hours Car Parking Charges Motorcycle Parking Charges
Monday to Friday Per ½ hour 0700hrs to
1759hrs
S$3.10 NA
Per entry 1800hrs to
0659hrs next day
S$3.70 S$5.90 (0700hrs to 0659hrs next day)
Saturday Per ½ hour 0700hrs to
1259hrs
S$3.10 NA
Per entry 1300hrs to
0659hrs next day
S$3.70 S$5.90 (0700hrs to 0659hrs next day)
Sunday and Public Holiday Per entry 0700hrs to
0659hrs next day
S$3.70 S$5.90 (0700hrs to 0659hrs next day)

One George Street
Days Operating Hours Car Parking Charges Motorcycle Parking Charges
Monday to Friday Per ½ hour 0700hrs to
1759hrs
S$2.50 NA
Per entry 1800hrs to
0659hrs next day
S$3.60 S$2.70 (0700hrs to 0659hrs next day)
Saturday Per ½ hour 0700hrs to
1259hrs
S$2.50 NA
Per entry 1300hrs to
0659hrs next day
S$3.60 S$2.70 (0700hrs to 0659hrs next day)
Sunday and Public Holiday Per entry 0700hrs to
0659hrs next day
S$3.60 S$2.70 (0700hrs to 0659hrs next day)

CapitaGreen
Days Operating Hours Car Parking Charges Motorcycle Parking Charges
Monday to Friday Per ½ hour 0700hrs to
1759hrs
S$3.10 NA
Per entry 1800hrs to
0659hrs next day
S$3.70 S$5.90 (0700hrs to 0659hrs next day)
Saturday Per ½ hour 0700hrs to
1259hrs
S$3.10 NA
Per entry 1300hrs to
0659hrs next day
S$3.70 S$5.90 (0700hrs to 0659hrs next day)
Sunday and Public Holiday Per entry 0700hrs to
0659hrs next day
S$3.70 S$5.90 (0700hrs to 0659hrs next day)

Twenty Anson
Days Operating Hours Car Parking Charges Motorcycle Parking Charges
Monday to Friday Hourly 0700hrs to
1759hrs
S$6.42 per hour or part thereof Daily
S$5.90 per entry
Per entry 1800hrs to
0659hrs next day
S$4.28
Saturday Hourly 0700hrs to
1259hrs
S$6.42 per hour or part thereof
Per entry 1300hrs to
0659hrs next day
S$4.28
Sunday and Public Holiday Per entry 0700hrs to
0659hrs next day
S$4.28

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Help, I need further assistance!

Q: I would like to apply for season parking, but would like to start from the next month (or more) onwards. Can this be done?

A: Unfortunately, we are not unable to allocate lots in advance based on your preferred future date. As soon as season parking lot becomes available, you will be alerted via email. If you do not accept the allocated lot within 48 hours from that notification, the system will release your lot and a fresh application will have to be made thereafter. If you are our tenant, you will enjoy priority queue over non-tenants when submitting a new application.


Q: What happens if I am allocated a lot but choose not to accept?

A: As soon as season parking lot becomes available, you will be alerted via email. If you do not accept the allocated lot within 48 hours from the notification, the system will release your lot and your application will be cancelled. If you are our tenant, you will enjoy priority queue over non-tenants when submitting a new application.


Q: I'm going overseas for a period of time, and won't be using the lot. Can I not pay for the period that I'm not using and will the lot still be reserved for me?

A: We regret to inform that season lot holders will have to continue paying for the lot in order to maintain their season parking allocation.


Q: Can I offset next month's fee with the payment that I've already made for this month?

A: We regret to inform that we do not allow the offset of season parking fees from one month to another. Season lot holders will have to continue paying for the lot in order to maintain their season parking allocation. Kindly be informed that if renewals are not made, season parking will be cancelled and allocated to the next applicant in the waitlist.


Q: Can I apply for season lots at more than one car park?

A: Yes, please submit a new application for the car park you wish to apply.


Q: How long will it take for me to acquire season parking?

A: Please refer to the process and timeline for obtaining a season parking lot.


Q: I encountered an error message when accessing one of the screens in the Car Park System. What do I do?

A: Please contact TSC for assistance.


Q: How does CCT ensure that private and confidential information that I provide is secured?

A: CCT does not store credit card details of our customers. Payment is made through a third party payment gateway. In addition, the Car Park System uses the highest level of encryption available today. All communications are encrypted using Secure Sockets Layer (SSL 128 bit). Please refer to our Privacy Policy for more information.


If you have any other queries, please contact the respective TSCs for assistance.

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Car Park Terms and Conditions

The use of the car park and contract for season parking are governed by the Car Park Terms and Conditions, which can be found here.


Please note that in the event of an inconsistency in this Car Park Guide with anything stated in the Car Park Terms and Conditions, the latter shall prevail to the extent of such inconsistency.

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